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Microsoft BPA Support Services
Under our Microsoft BPA across several agencies, TrueTandem delivers Microsoft Premier Support Services, Microsoft Consulting Services, and COTS consulting. Our team provides comprehensive IT architecture support, including planning, design, implementation, program management, and ongoing maintenance. This ensures our clients maintains a robust, reliable, and modernized IT infrastructure capable of supporting its critical operations.
Mission-Critical Case Management
TrueTandem developed and supports a secure, scalable case management system that streamlines workflows and enhances automation for compliance reviews. With robust data integration and online/offline functionality, the system ensures efficiency while maintaining 24/7 availability and strict federal compliance.
TrueTandem migrated a data management system to a secure, cloud-based platform, enhancing efficiency, automation, and security while enabling seamless access and ongoing improvements.
TrueTandem modernized a legacy correspondence system with a cloud-based, low-code platform, enhancing efficiency, automation, and scalability. The new solution streamlines tracking, workflows, and e-signatures across 23 offices, leveraging AI and real-time dashboards to improve communication, reduce costs, and ensure compliance.
We modernized an enrollment database and IT service desk using Power Platform and Dataverse, enhancing automation, security, and efficiency. The new system streamlines member management while the IT portal improves issue tracking with automated workflows and real-time notifications, delivering enhanced capabilities on time and within budget.
TrueTandem modernized a legacy case and correspondence system with a cloud-based, low-code platform, improving efficiency, automation, and decision-making. Leveraging Power Platform, Azure, and AI, the solution streamlines tracking, routing, and response workflows, reducing costs, enhancing transparency, and increasing agility.
At TrueTandem, we believe in the power of continuous learning and professional growth. Learn about the direct impact that makes to our clients and our employees.
This migration included pushing the system to cloud production, transferring all production data, training and knowledge transfer, and enabling independent manage and operations of the new system.
Migrate to a cloud-based environment with an eye to streamlining operations and reducing manual work. Drive efficiencies so that your teams are more productive and have time to collaborate.
Providing centralized Microsoft expertise for a unified tenant environment and secure, efficient collaboration across thousands of users ensures a resilient, scalable environment for seamless collaboration.
Upgrade outdated email systems to build a modern solution that will allow organizations to integrate systems, enhance security, and modernize communication systems.
The ability to securely integrate, share data, and promote collaboration between different organizations drives powerful results. In this case, it helps identify and eliminate toxins from the environment making the world a healthier place to be.
Automate system administrators and users' ability to work more efficiently at scale. Custom workflows allowed for increased community engagement yielding real results for everyone involved.
Power Platform solutions improve data quality, minimize manual data entry, and enable easy access to real-time reports, providing stakeholders with better insights and decision-making tools.
Our Microsoft Consulting Practice yields multiple options to engage and allows our experts to work closely with your organization to drive measurable results with the technology you already own.
Our UiPath bot automated the IRS's taxpayer letter generation and printing, streamlining batch processing for under reporters, over reporters, and non-filers. This solution reduced manual effort, increased efficiency, and improved tax examination workflows through UiPath and custom C# .NET integration.
Power Platform solutions have the horsepower to modernize legacy systems and deliver stakeholders with custom mobile apps, certification management solutions, real-time access to key information, and bottom-line savings.
Modernize legacy systems following an agile approach - allowing business continuity while reducing technical debt. Legacy modernization projects hit the bottom line with operational efficiency, streamlined processes, improved data management, and the foundation to ignite innovation.
Custom solutions to support 5000+ users and 21 million documents need to be executed thoughtfully with role-based access to protect sensitive data and streamline workflows.
Our custom-built solution streamlined workflow for ~400 tax examiners to ensure accurate employer tax filing and payment, while integrating secure access and role-based controls for a reliable platform.
